Elior is committed to providing a transparent and secure browsing experience while respecting the privacy of visitors to its websites.
This Cookies Policy explains how cookies and similar technologies may be used on the Indian section of the Elior Group website, available at https://www.elior.com/in (the "Website"), and how visitors can manage their preferences.
1. What Are Cookies?
Cookies are small text files stored on your computer, smartphone or other device when you visit a website.
They enable websites to remember certain information about your visit, such as your preferences, navigation settings or interactions with specific features.
Cookies may be used to ensure the proper functioning of a website, improve the user experience, measure audience engagement or support third-party services.
Similar technologies may also be used for certain functionalities. In this policy, the term "cookies" includes these technologies where applicable.
2. Why Do We Use Cookies?
The Website may use cookies for several purposes:
- Essential website operations: ensuring the Website functions correctly, maintaining security and enabling access to its main features.
- User preferences: remembering certain choices, such as language settings or cookie preferences.
- Audience measurement: understanding how visitors interact with the Website and identifying opportunities to improve its content and performance.
- Third-party content: enabling the display of embedded videos, interactive features or other external services.
- Communication and marketing: where applicable, measuring the effectiveness of digital communications or supporting relevant content.
The cookies actually used may vary depending on the pages visited, the functionalities activated and the choices made by visitors.
3. Categories of Cookies
3.1. Strictly Necessary Cookies
These cookies are essential for the technical operation, security and basic functionality of the Website.
They may be used to:
- Maintain the security and stability of the Website.
- Enable navigation and access to essential features.
- Remember cookie consent choices.
- Support necessary technical functions.
Strictly necessary cookies do not generally require consent where they are indispensable for providing a service requested by the visitor, subject to applicable law.
3.2. Analytics and Performance Cookies
Analytics cookies help us understand how visitors use the Website, including which pages are visited, how users navigate between sections and whether technical difficulties occur.
Information collected through these cookies may be used to improve Website performance, content relevance and the overall browsing experience.
Where required by applicable law, analytics cookies are activated only after the visitor has provided the necessary consent.
3.3. Functional Cookies
Functional cookies may allow the Website to remember certain preferences and provide a more personalised browsing experience.
For example, they may support language preferences or other optional display settings.
Where these cookies are not strictly necessary, their use may be subject to visitor consent.
3.4. Third-Party and Multimedia Cookies
Some pages may contain content provided by external services, such as video players, social media platforms or other embedded features.
These services may use their own cookies or similar technologies when their content is activated.
Where required, visitors will be asked to provide consent before non-essential third-party cookies are placed on their devices.
We encourage visitors to consult the privacy and cookies policies of the relevant third-party providers.
3.5. Marketing Cookies
Where used, marketing cookies may help measure the effectiveness of communication campaigns or provide information about interactions with digital content.
Such cookies will be subject to applicable consent requirements and will not be activated before the necessary consent has been obtained.
4. First-Party and Third-Party Cookies
Cookies may be classified according to the organisation that places them on your device.
- First-party cookies: cookies placed directly by the Website to support its operation or functionalities.
- Third-party cookies: cookies placed by external service providers whose tools or content are integrated into the Website.
Third-party providers may process information in accordance with their own privacy policies and applicable data protection requirements.
5. Cookie Retention Periods
Cookies may remain on your device for different periods depending on their purpose.
- Session cookies: temporary cookies that are generally deleted when you close your browser.
- Persistent cookies: cookies that remain on your device for a defined period or until you delete them.
The retention period of each cookie depends on its technical purpose and the settings of the relevant service.
Where applicable, detailed information about the cookies used and their retention periods may be provided through the Website's cookie preference management tool.
6. Managing Your Cookie Preferences
When you first visit the Website, a cookie information banner or preference management tool may be displayed to explain the use of cookies and allow you to make your choices.
Depending on the cookies used, you may be able to:
- Accept optional cookies.
- Reject optional cookies.
- Choose which categories of cookies you wish to authorise.
- Modify or withdraw your consent at a later stage.
Where consent is required, refusing optional cookies will not prevent you from accessing the essential content and functionalities of the Website.
You may change your preferences at any time using the cookie settings feature, where available on the Website.
7. Managing Cookies Through Your Browser
Most web browsers allow you to manage cookies through their settings.
Depending on your browser, you may be able to:
- View cookies stored on your device.
- Delete existing cookies.
- Block cookies from specific websites.
- Restrict or disable third-party cookies.
- Configure your browser to notify you when cookies are placed.
Please note that blocking certain cookies, particularly strictly necessary cookies, may affect the operation of some Website features.
For more information, consult the support documentation provided by your browser developer.
8. Cookies and Personal Data Protection
Some cookies may collect or be associated with information that qualifies as personal data under applicable data protection laws.
Where this occurs, the processing of such information is subject to the relevant legal requirements, including applicable provisions of Indian data protection legislation.
Elior Group seeks to ensure that personal data collected through cookies is handled transparently and protected by appropriate technical and organisational measures.
For further information about how personal data is processed and the rights available to individuals, please consult our Privacy Policy.
9. Third-Party Services and International Data Transfers
Some cookies and embedded services may be provided by organisations operating outside India.
As a result, information collected through these technologies may be processed or stored in other countries, subject to applicable legal requirements and appropriate safeguards.
The use of such services depends on the technologies implemented on the Website and, where required, the choices made by visitors.
10. Updates to This Cookies Policy
Elior Group may update this Cookies Policy to reflect changes in the Website's functionalities, the cookies used, applicable regulations or our data protection practices.
Any revised version will be published on this page with an updated revision date.
We encourage visitors to review this policy periodically.
11. Contact
If you have questions about this Cookies Policy or the use of cookies on the Website, you may contact:
Elior Group – Data Protection
Email: gdpr-contact@eliorgroup.com
Postal address:
Elior Participations
9–11 allée de l'Arche
92032 Paris La Défense Cedex
France
For further information about the processing of personal data, please consult the Website's Privacy Policy.
Last updated: October 2026.