At Elior North America, we are committed to transparency regarding the use of cookies and similar tracking technologies on our websites.
This Cookies Policy explains how cookies and related technologies may be used when you visit https://www.elior.com/us (the "Website"), what information they may collect, and how you can manage your preferences.
This Policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect personal information.
1. What Are Cookies?
Cookies are small text files that websites store on your computer, smartphone, tablet, or other device when you visit them.
They allow websites to recognize your device, remember certain preferences, support essential functions, and collect information about how visitors interact with online content.
Cookies may be placed directly by the Website ("first-party cookies") or by authorized third-party service providers ("third-party cookies").
Similar technologies, such as pixels, tags, and local storage, may also be used for comparable purposes. In this Policy, these technologies are collectively referred to as "cookies."
2. Why Do We Use Cookies?
Cookies may be used on the Website for several purposes, including:
- Ensuring the proper operation and security of the Website.
- Remembering user preferences and settings.
- Improving navigation, accessibility, and user experience.
- Measuring Website traffic and analyzing visitor interactions.
- Identifying technical issues and optimizing Website performance.
- Measuring the effectiveness of communications and digital campaigns, where applicable.
The cookies used depend on the features and services enabled on the Website.
3. Categories of Cookies
3.1. Strictly Necessary Cookies
These cookies are essential for the Website to function properly and securely.
They may be used to:
- Enable basic Website navigation and functionality.
- Maintain secure sessions and prevent unauthorized access.
- Remember privacy and cookie consent preferences.
- Support security and fraud prevention mechanisms.
- Ensure the correct delivery of Website content.
Strictly necessary cookies generally cannot be disabled through the Website's cookie preference management tools because they are required for essential functionality.
However, users may be able to block these cookies through their browser settings, which could affect the operation of the Website.
3.2. Analytics and Performance Cookies
Analytics cookies help us understand how visitors use the Website and identify opportunities to improve its performance and content.
Depending on the tools enabled, these cookies may collect information such as:
- The number of visitors and Website sessions.
- Pages viewed and navigation patterns.
- Time spent on individual pages.
- Traffic sources and referring websites.
- Device, browser, and operating system information.
- Interactions with Website content and features.
This information helps us evaluate Website performance and improve the overall user experience.
Where required by applicable law, analytics cookies will be activated only after the user has provided the necessary consent.
3.3. Functional Cookies
Functional cookies allow the Website to remember certain choices and provide an enhanced or more personalized experience.
These may include:
- Language or regional preferences.
- Display and accessibility settings.
- Previously selected Website preferences.
- Other optional features designed to improve usability.
Disabling these cookies may affect certain optional Website features but should not prevent access to the main content.
3.4. Marketing and Advertising Cookies
Where applicable, marketing cookies may be used to measure the effectiveness of digital communications and advertising campaigns.
These cookies may help us:
- Understand how visitors reach the Website through digital campaigns.
- Measure interactions with promotional content.
- Evaluate the effectiveness of marketing activities.
- Provide more relevant content or advertising, where permitted.
Marketing cookies may be placed by third-party service providers and may allow information to be associated with activity across different websites.
Where required by applicable law, these cookies will be subject to appropriate consent or opt-out mechanisms.
4. First-Party and Third-Party Cookies
The Website may use both first-party and third-party cookies.
First-party cookies are placed by the Website itself and are generally used to support its operation, remember preferences, or measure usage.
Third-party cookies are placed by external service providers whose technologies are integrated into the Website.
These providers may include analytics platforms, embedded content providers, or other authorized technology partners.
Third-party providers may process information in accordance with their own privacy policies and applicable contractual arrangements.
We encourage users to review the privacy policies of relevant third-party providers for additional information about their practices.
5. Cookie Duration
Cookies may remain on your device for different periods depending on their purpose and configuration.
Session cookies are temporary and generally expire when you close your browser.
Persistent cookies remain on your device for a defined period or until they are manually deleted.
The duration of each cookie depends on the relevant technology and its intended purpose.
Where available, detailed information about the cookies used on the Website, including their providers and expiration periods, can be found through the cookie preference management tool.
6. How to Manage Your Cookie Preferences
You can manage your cookie preferences through the cookie consent management tool available on the Website.
Depending on the applicable settings, you may be able to:
- Accept optional cookies.
- Reject optional cookies.
- Choose which categories of cookies to allow.
- Change or withdraw previously selected preferences.
You can also manage cookies through your browser settings.
Most browsers allow users to view, block, or delete cookies stored on their devices.
Instructions for managing cookies are generally available in the help or privacy settings of your browser.
Please note that blocking certain cookies may affect Website functionality or prevent some features from operating correctly.
7. U.S. State Privacy Rights and Opt-Out Preferences
Depending on your state of residence and applicable U.S. privacy laws, you may have additional rights regarding the collection and use of personal information through cookies and similar technologies.
These rights may include the ability to opt out of certain activities involving targeted advertising, the sale of personal information, or the sharing of personal information for cross-context behavioral advertising.
Where required by applicable law, we will provide appropriate mechanisms to exercise these rights.
These mechanisms may include cookie preference controls, dedicated privacy request options, or the recognition of qualifying opt-out preference signals, such as Global Privacy Control (GPC).
For additional information about your privacy rights and how to exercise them, please refer to our Privacy Policy.
8. Do Not Track Signals
Some web browsers offer a "Do Not Track" (DNT) setting that allows users to express a preference regarding online tracking.
Because there is no universally adopted standard for interpreting DNT signals, websites and service providers may respond to these signals differently.
Where applicable law requires the recognition of specific opt-out preference signals, such as Global Privacy Control, those requirements will be addressed separately from browser-based DNT settings.
9. Data Protection and Security
Information collected through cookies may constitute personal information under applicable privacy laws, particularly when it can be associated with an identifiable individual or device.
We implement reasonable technical and organizational measures designed to protect information collected through the Website against unauthorized access, disclosure, alteration, or misuse.
Access to such information is limited to authorized personnel and service providers where necessary for legitimate business purposes.
For further information about how personal information is handled, please consult our Privacy Policy.
10. Changes to This Cookies Policy
We may update this Cookies Policy periodically to reflect changes in Website functionality, tracking technologies, business practices, or applicable legal requirements.
Any changes will be published on this page together with an updated revision date.
We encourage users to review this Policy periodically to remain informed about our use of cookies and similar technologies.
11. Contact Us
If you have any questions about this Cookies Policy or the use of cookies on the Website, please contact:
Elior Group – Data Protection
Email: gdpr-contact@eliorgroup.com
Elior Participations
9-11 allée de l'Arche
92032 Paris La Défense Cedex
France
You may also contact us through the contact form available on the Website.
Last updated: October 2026.