Our values guide our vision
Elior has adopted a Corporate Values Charter describing standards and rules of behaviour to guide employees in their daily actions. All of our people are committed to upholding these values in their relations with other employees as well as with guests and clients.
Consistency and Difference
Diversity is a part of the Group’s heritage. It is the source of its success. Each day, through its various brands, Elior provides a quality offer to suit all its clients’ needs. To sustain this diversity, the Group expects its employees to show consistency and that everyone’s actions should uphold the commitments of the Group, towards its clients, its teams and its shareholders.
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Growth and Responsibility
Built on a profitable and lasting growth dynamic, the future of the Group is based on the satisfaction and loyalty of its clients, the carrying out of the responsibilities which everyone must shoulder, the implementation of strategies and attention to detail on a day to day basis. All must feel and know that whatever the function or the job fulfilled in the business of the company, it is important and contributes to its sustained development.
Effectiveness and Sharing
At Elior, collective effectiveness goes beyond individual performance thanks to the organised and permanent sharing of information, talents and successful practices. Mutual recognition of skills brings about useful synergies. Every person becomes an actor in the Elior project. Increasing the capacity and speed of the exchanges of our skills means increasing our effectiveness in anticipating changes in our business.
Warmth and Professionalism
Warmth is the key element of our corporate culture. It is a state of mind shared within our teams, which allows us to put our rigour and our professionalism to the service of hospitality, satisfaction and loyalty of our clients and guests. Everyone listens to everyone else and shares experiences and abilities with the team.
Clarity and Respect of Commitments and People
In order to respect our commitments (to our clients, guests, teams and suppliers), our objectives, our operating methods and the contribution expected from each person are made clear. The Group’s operating rules are understandable for those who must apply them.