A comprehensive brand portfolio and innovative concepts
Attuned to our markets where consumer expectations are constantly changing, our marketing strategy plays a critical role in creating value. It gives us the unique ability to analyse and respond to the needs of both our clients – the concession grantors – and their guests.
Because our clients and their needs are so diverse, we are increasingly segmenting our offer by regularly developing innovative concepts and proposing franchise partnerships with high-street brands such as Illy Espressamente, Paul, Hediard, Pomme de Pain, Columbus Café, Bert’s and Flo.
Eliance is committed to enabling everyone to enjoy a delicious, satisfying meal in all our restaurants and outlets, whatever the time of day, the budget or the time they have available.
In association with Eliance, we constantly monitor the quality of customer service, with very high satisfaction rates.