Our core values
At Elior we have a set of core values that guide us in our everyday activities. These values are key rules of conduct which underpin our growth and development. They are the mirror of our corporate culture and structure our relations with all of our stakeholders, including clients, guests and employees.
Professionalism
Professionalism is our commitment to our business and our pride in what we do. For us, professionalism means constantly building on our expertise and gaining a best-in-class reputation amongst our clients who we partner on a daily basis and over the long term. It is by continually drawing on our skills and know-how that we can offer tailored solutions designed to meet the needs of our clients.
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Efficiency
Efficiency – Always seeking practical, tried-and-tested solutions. Efficiency means remaining focused and prioritising in order to avoid unnecessary tasks that can drag down performance and detract from the job at hand. It is by striving to effectively and efficiently achieve the objectives we set ourselves that we can ensure the long-term viability of our business.
An entrepreneurial mindset
An entrepreneurial mindset – Our conviction that operating decisions must be made on the ground, by those who know exactly how to deliver the right solutions and best anticipate client needs. In a business where there are many client-facing situations, encouraging an entrepreneurial mindset means adopting a decentralised management structure and placing complete trust and confidence in our local managerial teams. Clearly, this empowerment strategy can only be successful if each and every one of us takes our responsibilities seriously and acts in the best interests of everyone rather than out of personal interest. The ability to take on responsibility and implement initiatives is key to our innovative approach and growing our business.
Respecting commitments
Respecting commitments – This is the foundation stone without which none of our other values would exist. Respecting the commitments we have made to our clients, employees and partners is an integral part of our daily operations and is essential for forging lasting relationships rooted in trust. It is a long-term responsibility towards our clients, teams and the community at large, which we meet by paying careful attention to food quality and safety, minimising the impact of our business on the environment, and ensuring that all of our employees are fully integrated into the Group and that everyone is given the opportunity to build their skill sets.